THIS COMPANY WILL TRY ANYTHING TO LIE TO ITS CUSTO...

THIS COMPANY WILL TRY ANYTHING TO LIE TO ITS CUSTOMERS OR TRY AND HIDE GENUINE REVIEWS LIKE THIS! STAY AWAY FROM THEM!


DON’T TRUST WHAT THEY TELL YOU ABOUT A OUT OF STOCK ITEMS BECAUSE THEY HAVE USED THE SAME EXCUSE TO ME & MY PARTNER.

I ordered a bracelet last week which was apparently out of order, so they refunded me then my partner saw it was in stock and we got told the same excuse as follows:

I'm reaching out about your order #883233

Unfortunately, the 17mm Baguette Prong Link Bracelet - Gold is out of stock. I have refunded this item and have shipped the rest of your order, as not to delay it any further! This can happen when we have one unit left in stock, but multiple customers are purchasing it at the same time. I understand this is disappointing, please accept our sincerest apologies for not being able to fulfil this particular item on this occasion.

You should receive the refund within 3-5 working days depending on the payment method used.

I apologise for the inconvenience!

This was the same reason I got when I ordered first and they used the same excuse to my partner! If it was out of stock on the first occasion then you would have sorted your stock out as my partner was able to purchase this!

They clearly are liars!

Also the replies they gave to my reviews about reaching out by email to explain? They didn’t? Nor on the 12th of April as they clearly say they did, checked and no email!