Kim Hyoin

Review of Shangri-La Hotels and Resorts,...

Communication was good, I was going to help with a...

Communication was good, I was going to help with anything more, and I came first and told me what I needed. The room condition was really good, and we were grateful for the kindness and small events for both of us. Handwritten letters, chocolate and rose events made our time romantic. Discounted rooms and promotions for Golden Circle members made this trip happier. Whenever I went out of the room, the kind greetings from the staff were always nice. Relaxing in the swimming pool at sunset made me forget all my worries, worries and stresses.

If you can better explain the facilities and usage of the hotel, the services provided, and promotions, I think you will be able to enjoy more convenient and enjoyable activities while spending time at the hotel. Looking at other people's reviews, it was a bit disappointing that there was a part that I didn't know and couldn't use. It would have been better if there were staff who could speak Korean, but it was a shame. When I stayed in Abu Dhabi, it was convenient because there was a concierge staff who could speak Korean. Maybe I went to a busy time and there was no room removed from the breakfast cafe, so I waited and snooped around.

Thanks to the excellent concierge service, I was also helped to book other facilities in Bangkok rather than a hotel, and I was able to spend a romantic time on a dinner cruise. Even if I didn't have to ask the staff at the swimming pool, I felt welcomed by putting on towels and bringing water.

Shangri-La is the best hotel for me. Next time I go on a trip, I will definitely stay at this hotel again. It is a place where there is a trust that makes my travel more valuable. Thanks to you, I was happy. Thank you Shangri-La!