Michael James

Review of Audi Australia Retail Operatio...

COMPLETELY UN-PROFESSIONAL SALES, RECEPTION AND FI...

COMPLETELY UN-PROFESSIONAL SALES, RECEPTION AND FINANCE DEPARTMENT, I PAID A DEPOSIT FOR A CAR AROUND 4 WEEKS AGO, WHILE THE FINANCE WAS UNDER APPLICATION THEY SOLD THE CAR TO SOMEONE ELSE, EVEN THOUGH I HAD PAID A DEPOSIT FOR IT.. 4 WEEKS LATER AND THEY STILL HAVE NOT REFUNDED MY DEPOSIT, I HAVE MADE NUMEROUS PHONE CALLLS TO THE RECEPTION, SALES AND FINANCE DEPARTMENT, I HAVE EMAILS FROM THEM APOLOGIZING ABOUT THE DELAY AND THAT IT WILL BE IN MY ACCOUNT ON THIS DATE.. BUT IT NEVER IS. SO FAR I HAVE WASTED APPROXIMATELY 6 HOURS OF MY TIME SENDING THEM DOCUMENTATION, EMAILS, CALLLING THEM ETC NOT TO MENTION THAT AFTER ALL OF THAT THEY STILL DIDNT ACTUALLY PROVIDE ME WITH A VEHICLR, I HAVE SINCE BOUGHT ELSEWHERE, SAME CAR 7K CHEAPER AND WITH THE SAME 2 YEAR WARRANTY, IT TOOK THEM ALL OF 2 DAYS TO HAVE EVERYTHING SORTED OUT INTERSTATE AND I HAVE HAD MY CAR FOR A WEEK, BUT STILL AUDI CENTRE SYDNEY HAS NOT REFUNDED THE DEPOSIT I PAID FOR A VEHICLE THEY THEN SOLD OUT FROM UNDERNEATH ME!!! PAY ME MY MONEY AUDI CENTRE SYDNEY!!!!!!!!!! YOU ARE THE WORST MOST UN PROFESSIONAL DEALER I HAVE EVER HAD THE DISPLEASURE OF DEALING WITH I WOULD HAVE THOUGHT BEING A SUPPOSEDLY LEGITIMATE AUDI DEALERSHIP YOU WOULD ACTUALLY ACT PROFESSIONALLY.. SADLY I WAS MISTAKEN...