Phil P

Review of Courtyard by Marriott Richmond...

Internet down for 3 days and counting. No coffee ...

Internet down for 3 days and counting. No coffee in lobby before 0700, one regular coffee for in-room brewing (horrible coffee). Room seemed clean and had nice furnishings. Both beds in my room were sagging in the middle and most likely should have been replaced long ago. Not impressed with this property or the concern for providing customers the amenities advertised. I also noticed someone sleeping, wrapped in a blanket in the "Business Center" just off the lobby.