Usually a good choice. Ate at the ER for Veteran'...

Usually a good choice. Ate at the ER for Veteran's Day. There may have been only a dozen tables with patrons in the restaurant at 1PM. We both got lunch menu sandwiches with fries. The service was not good. The food took awhile to get to us. When it did, the fries were cold and the chicken in my sandwich was burned, dry and also cold. The waitress didn't seem to notice that neither one of us touched the fries and didn't ask about the food. $40 for 2 sandwiches and 2 beers. Ouch! So not worth what had to be one of my worst lunches in recent memories. ER...what happened to you???