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Needa Toyou
Review of Sun Toyota

4 years ago

As some of these other reviews stated I drove an h...

As some of these other reviews stated I drove an hour to look at a Nissan Rogue that I wanted to buy. The car was immaculate and priced very well until we sat down to go over the numbers. I have worked in finance for over 10 years, financing cars and mortgages. I was told that I had to buy a $1397 warranty this included the lifetime warranty that was $995, $899 on reconditioning fee, and $995 dealer fee and then taxes and title. A car that was advertised for 16400 comes up to over 21000. When I said that I did not want a warranty, I was told that he could not sell the car to me without it. I would have purchased a warranty but not when you tell me I cannot sell the car without the warranty, I know this is a lie as I have financed plenty of cars in my day, no warranty is added to a vehicle before it is purchased. Also, Kevin Johnson told me from the beginning that they make their money off the warranty so forcing all these fees on someone is the way they get paid. I am mad about the extra fees, of course. I am madder about the time I spent driving up thinking a car was one price and then it was another one and you say your prices are transparent. THEY ARE NOT!!! WHY NOT JUST ADVERTISE THE PRICE WITH EVERYTHING YOU WANT A PERSON TO BUY, THEN IF I WANT TO SPEND 21000 I WILL COME IN. I believe people would be more understanding if you practiced transparency for real instead of the bait and switch tactics, lowering the price, and then adding $5000 worth of fees. DO NOT BUY FROM THIS DEALERSHIP THEY ARE FORCING WARRANTIES ON YOU AND NOT ADVERTISING THE CORRECT PRICES. Furthermore, they are a "volume dealership" as was quoted to me several times, I do not think they care about the one customer who is looking for a great car at a reasonable price they are looking for the person they can pull the wool over and charge them more.

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