Assisting Hands Fort Lauderdale Trustable Home Care Agency

We called Assisting Hands in Ft Lauderdale when my mother was about to be discharged from the hospital and we needed one-on-one personal care right away. Jonathon was SO amazingly kind and understanding as we discussed our needs and the best path forward. We chose a 12/12 plan, where one caregiver stays for 12 hours then a second relieves her. Unfortunately we did not know what time the hospital would complete the discharge and it turned out to be 11 hours sitting in the room. Jonathon and Assisting Hands were so flexible in the hour that their assistant would start. They didn;t flinch when we had to keep calling every hour or two to delay the provider while we waited for the hospital to create the discharge papers. When they finally did, we brought mom to our house where we were met by Jennifer. She immediately jumped right into and because personal care with our mom. She sat with her all through the night and assisted her with her late night needs. While mom slept, she watched over her softly sang. It was very touching. At 7 am Karleen arrived and picked up where Jen left off. Sitting by waiting for mom to wake up. She helped with her bathroom needs even suggesting how to modify the commode to make it more user friendly. She prepared breakfast and sat with mom all of the day, bringing her lunch and snacks. I can't say enough about Assisting Hands. They were so flexible, kind and willing to wait for us. We are also very impressed with the level of care and compassion they provide. They follow all covid protocols too. I highly recommend Assisting Hands.