C

Christina Wigfield

3 years ago

So far I'm not impressed with this rehab center. M...

So far I'm not impressed with this rehab center. My mom's LPN Sarah is rude. She needs to put her cell phone down and act like she cares shen asked a question at the desk. She also had one of therapists change my mom's urine collector. The poor girl spilled some. My mom asked her if this is even her job and she said no. The threapists so far are very nice. I had a message in the early morning to call back so I called back and got the run around. Several workers said "I think she's still here" Noone semed to know anything! I had to repeat her name several times and asked to spell it. They even transferred me to my mom's room. Come to find out, she wasn't even there. She had to be transferred to the ER for an issue and she's on her way back. Just frustrating that noone seems to know anything.

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