Tony Zapata

Review of Northern Nevada Medical Center

I was very impressed to see the CEO Alan making ro...

I was very impressed to see the CEO Alan making rounds. The ER staff very very kind, compassionate and caring. Nurse Sarah on nights was the best. I was in 312. She checked on me often explaining her every move. Cody a new Nursing Assistant was excellent. He will make an outstanding Nurse in the future. Bart who did my echocardiogram was thorough, kind, engaging. He is very impressive. The food was good. Room was clean. I was treated with dignity and respect. They managed my pain well. Things to improve: discharge. Instructions were rushed. A Nurse Practitioner briefly discussed my test results did not write a prescription like she said she would and no one assisted me with an appointment like she discussed. They were rushing me out of there to close the floor. I hear everything. When staff are talking about not using the 3rd floor correctly in the procedure room I hear everything. I don't need to hear grumblings. Everything considered I would go back in a minute. Good hospital. There are more positives with some improvements which can be finessed.