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Otilia Grunean u Scriuba
Review of Humber ITAL

4 years ago

I am very disappointed on Humber College call wait...

I am very disappointed on Humber College call waiting line. Their information on the website is not accurate and does not match everyone's situation, so unfortunately I need to talk to them over the phone or go there in person. In the last 4 days I have been calling regularly and intensely. So many times they made me wait on the line and after 10 minuets of waiting they hang up on me. Today is my last attempt to speak to them on the phone. I have been waiting already for about 20 minutes on the line, and nobody answers. They leave the Humber radio on, and from time to time apologize for the long waiting time. They even leave you waiting with no sound or radio for a few minutes, probably hoping you will give up. I have never been so disappointed on any other call experience. Of course I wrote them an email as well, and of course nobody answered me. I will probably have to go there in person...So disappointing...

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