Shonnie Sullivan

Review of Synergy Dance Academy

We started our daughter at Synergy back in August....

We started our daughter at Synergy back in August. I have been really disappointed with the whole experience. Upon registering, the owner called me immediately because we started late and we had to pay the costume balance. Totally understandable, but when I went to her with concerns later on, she wouldn't return my messages. So obviously the money was much more important. My daughter is 3 and it was her first time in a dance class so of course my husband and I wanted to watch her. The "viewing room" was a stuffy loft and we were not allowed to turn the air down even though all of the parents were dying of heat. On top of it, half way through her class, about 15-20 teenage girls would crowd into the same tiny stuffy room with us for their break. They were extremely loud, annoying and kept standing in front of the TV (there wasn't an actual viewing window) so that we couldn't even see our children. Other parents complained about it as well and none of us were happy about it. They are 3 and 4 year olds so of course the parents are going to want to watch! With a studio that size, you should have a designated area for the dancers to take breaks. Again, she wouldn't return my messages so we pulled her out. The fact that she called me immediately for her money but wouldn't have anything to do with my concerns showed me our value to this studio. I have danced my whole life personally and none of the studios I have been involved with were ever this unprofessional.