LADOT is an average transportation company. The se...

LADOT is an average transportation company. The services offered are satisfactory, but there is room for improvement. The website ladot.lacity.org is easy to use, but there have been instances where the information provided was not up to date. The customer service representatives are usually helpful, but there have been a few instances where they could have been more attentive. Overall, they are reliable but have areas that need improvement.