Eve Glaciers

Review of New York City Retirement Syste...

The many times I've called It has been a hit and m...

The many times I've called It has been a hit and miss with knowledge and lack of manners. The representatives taking the calls are rude and matter of fact. I hope the Call Quality Department hold their representatives accountable to their tone and responses throughout the call; and perhaps coach them on how to approach a member with respect.