Rodrigo B.

Review of Vernon Valley/ Great Gorge Ski...

I visited this location to go snowboarding with my...

I visited this location to go snowboarding with my friends. I wanted to take advantage of the student pricing that is offered on Thursday's. I think it's great that they look to help students afford the activity. Me and my three friends took off of work to visit the location.

Unfortunately, when we arrived and went to rent our equipment and pay for the lift, we were told that they were not honoring the student discount because it is currently the "holiday season". On the website it states that the student discount is not available on holidays.Even after we showed the manager on duty what it says on the website she did not want to honor the student discount. Given that the day we went isn't a holiday we took off of work to go to their location. We expected to pay the student discount price. On the page with the student discount information, it does not state that the student pricing wouldn't be honored during the holiday season. It specifically states on holidays the pricing won't be honored. An employee provided us with two free lift tickets and said that if we paid full price we would be able to use it next time. This was not satisfactory as we made the trip and took off of work.

I am very disappointed and aggravated that the student pricing wasn't honored as it doesn't state on the student discount page that it wouldn't be honored during this time period. Please see attached for screenshot of what it currently states on the website. This should be updated and the discounted price should be honored until then.