Pui Yi Peri Chiu

Review of Cuffley Sports Center

Very disappointed with the reopening of the leisur...

Very disappointed with the reopening of the leisure centre. After arriving at the gym we were greeted with a huge queue due to the systems being incredibly slow. After paying, we were left to find out for ourselves that the pool was closed down to one lane for ten people, with the rest of the pool left empty. The life guards then started to kick out the slowest of the swimmers before the session was half way through due to two swimmers trying to over take all the others. On the website there are strict rules of no overtaking but it was the slower swimmers who were kicked out.

No where on the website does it state that you need to go as fast as you can and that everyone needs to keep up with the fastest swimmer! Let alone the fact that they squeezed us all into one lane. the staff were incredibly rude demanding the slower swimmers to "leave now" when asking why we need to leave, we were told that we were all keeping up the two fast swimmers. This is a huge disappointment due to the excitement of the pool reopening.

Maybe if you can't stick to your own rules it would be best to stay closed until this virus has all blown over. It's terrible to advertise one service online, pay for that service and then be rudely told to "leave now" with the horrible attitude one of the staff members had.

Hopefully they will clean up their act, but until then I would suggest giving it a miss unless you're the fastest swimmer in your class.