Josephine C

Review of Shangri-La Singapore Hotel

I wish to lodge a complaint.

I wish to lodge a complaint.
Everything's so awesome about your hotel that my kids didn't want to go home.

Nah. Truly, the experience was fabulous right from the beginning. Reservations, clarifications of some changes to the plans, check-in, etc.

Stayed here during one of the busiest times of the year, but every single staff remained composed, polite and friendly. Not an easy feat amid this mad chaos of Covid-19 crisis, and we could tell that your hotel is very well-organised.

We've stayed in many 5-star hotels locally and overseas and we could say that Shangri-la is definitely highly recommended!