The absolute worst customer service experience I'v...

The absolute worst customer service experience I've ever had. EVER! Both on a call and in the store. If you want to save yourself the frustration then go somewhere else because they are not there to help you. In fact they will try to ignore you or be rude to you.

I called the store because I had a few questions in regards to purchasing a new device. Very basic questions such as "do you have one in stock? or "Do you have it in black?" Every time I asked a question the annoyed salesperson kept repeating my question as if I was an idiot for asking. He also kept cutting me off in mid-sentence to say something that had nothing to do with my questions such as "are you even a Verizon customer?" Yup, he actually said that. Then without saying a single word he put me on hold while I was talking. I waited for 15 minutes and then finally hung-up!

The next day I visited the store in-person. I walked in to the relatively empty store and had 3 employees look right at me then go back to playing with their cell phones. One of the customers approached a sales person and asked if he could help her and he literally kept staring at his phone and put up a finger as if to say "in a minute". She had none of it and walked straight out and I followed soon after.

Don't go here. The sales people know exactly what they are doing. It's a game to them be rude to customers and to make them angry. Just read the other reviews. Save yourself the aggravation and stay as far away as you can from this store.