Decided to have a meal with my husband for my 60 ...

Decided to have a meal with my husband for my 60 th birthday in the Park Hotel . I ordered steak medium rare it came up medium to well the waitress was very pleasant and courteous . She returned it to the kitchen and told me the chief agreed it wasn t medium rare all good . However it was about 15 mins before my meal arrived back and my husband had finished his at this stage . Disappointing but medium rare steak was nice sauce had gone cold but I did get fresh veg and chips . No manager came to ask how our meal was even though he did ask other diners this didn t bother me too much . We both decided to go home with no dessert or tea/ coffee . The 2 waitresses who served us were extremely pleasant , we were told we could pay at the desk on the way out . This is where I got really confused and somewhat annoyed , the lady on the desk asked how our meal went . I replied that it was my 60 th birthday and it was disappointing that my husband and I hadn t eaten together . I also said I had eaten here before and it was a pleasant experience so this was a pity. Her answer to this was you got another steak didn t you ??? . It s normally a good experience here No apology I was in shock , such arrogance, I won t be dining here again or recommending it to others . Just an acknowledgment and a sorry for the inconvenience or the wait was all that was necessary .