Rich C

Review of Sentara Albemarle Medical Cent...

I have been in the emergency room 5 times in the l...

I have been in the emergency room 5 times in the last 9 days for back pain. Usually after midnight. Often they were very busy. Sometimes people who came in after me, got seen ahead of me. They triage, I don't, so I assume they handled this properly. Except for one incident, I have had excellent care each time. Although busy, everyone I had contact with was caring, patient, continually asked if I need anything more, or if my concerns were answered.
Everytime I returned, they escalated treatment to control my problem. I agree with their approach in my situation.
I discussed the one problem I had with the patient advocate. I believe she took it seriously.
I can only speak for my experience, but I rate them at 5 stars.
Rich C