Chelsea Selk

Review of GRAND HYATT LAS VEGAS

Employees were helpful and kind. Our room seemed c...

Employees were helpful and kind. Our room seemed clean. Checkin was quick and easy. Plenty of close, free parking, and no resort fee. That said, for a Hyatt we were not impressed. One of our room keys stopped working after being used twice. The room felt worn and not very nice. One of the sink handles was broken and took some guessing to get it to turn off. We called ahead about a pack-n-play for our baby, and were told they were available. We arrived late and apparently they were all used already. Not sure how many they have available so maybe it s on us for arriving late, but that was frustrating too. There was no blanket for the pull out couch bed. Quite a few little annoying things that when added up made our overall experience not very nice.