Kara Lowery

Review of Bethesda Sport and Health

Purchased a trial membership and received a card c...

Purchased a trial membership and received a card citing my expiration date for trial membership. Received an email from Eric three days prior to expiration saying my trial expired. When I called, he explained that the sales associate messed up the date on the card and that if I wasn't interested in pursuing a membership, then membership expired that day. Total sham. Truth be told, I am looking for a membership to start later in the year once an injury heals. Also, still gave club two stars for variety of equipment and hours of operation. Won't be coming back here though. Either offer trial memberships or don't. If you do, then stand by the length of the trial.