Jason M Waltz

Review of Red McCombs Hyundai Northwest

50 years, 20+ car purchases or leases, and this is...

50 years, 20+ car purchases or leases, and this is the worst dealership experience ever. Salesman himself was fine, no complaints with him - it's the finance and management you should beware. Zero customer service, zero initiated communication unless they want something and even if they've said they'd call, and zero ownership of their internal issues. Apparently they are not interested in putting the customer first - if they were they'd own up to taking 40 days to payoff a trade-in and causing all sorts of additional financial stress and forcing us to cover their errors. I thought Red McCombs was above the infamous dealer failure to payoff a trade-in scam.