Melissa Lucas

Review of Lumberton KIA

I would not recommend this dealership to anyone, e...

I would not recommend this dealership to anyone, ever. From the very first moment, the staff was dishonest, and continued this practice throughout the process. I drove two hours to purchase a car that they confirmed was on their lot, only to arrive there and be told that it wasn't, and it never was (I had confirmed the VIN number before driving). I have now waiting over a month for my new tags because the finance department gave me incorrect information and didn't have me sign all the correct paperwork and then proceeded to once again be dishonest during the latest telephone call. This dealership is a joke.