As a customer, I have had both positive and negati...

As a customer, I have had both positive and negative experiences with this apartment association. On one hand, they offer valuable resources and information on their website. It is user-friendly and provides helpful guidance for tenants and landlords. On the other hand, their response time to tenant inquiries could be improved. I have had instances where it took them longer than expected to address my concerns. Despite these drawbacks, I still find their services to be satisfactory overall.