Book ordered for delivery. No charge stated on inv...

Book ordered for delivery. No charge stated on invoice,but days later additional postage demanded

This was refused,and order cancelled. Failure to make good the order was provocative and

foolish in that the Bookshop lost the sale (better even .to absorb the postal charge and take

profit from sale of the book) and permanently lost customer goodwill. Clearly the Gallery

(presusmably publically funded) has no business 'nous'. Added 21/10/15

After a month,despite cancellation of the order NO REFUND RECEIVED.

GALLERY MADE NO REPLY TO ENQUIRY ABOUT THIS. HUGE DIFFICULTIES.

C USTOMERS STRONGLY ADVISED NEVER TO ORDER BOOKS FROM THIS

GALLERY SINCE COMPLETELY UNTRUSTWORTHY.