Amanda Martin

Review of Southern Beach Hotel & Resort

We booked a 7 night Stay in a Premium Club room wi...

We booked a 7 night Stay in a Premium Club room with breakfast included.
First, let s talk about the good:
Staff was friendly and were ready for us as soon as we arrived. They escorted us straight to the Premium lounge and we got checked in through the concierge.
The lounge refreshments were very nice: chocolates, nuts, cheeses, champagne, other drinks and coffee.
The room was spacious and the harbor view was nice.
We got a sweets plate for staying 7 nights.
Water pressure in the shower was good.
The room was quiet which was nice.

Now for the not as good:
The bed was very very hard. No cushion or spring at all.
The hotel does not have King or Queen beds. So our room had 2 double beds which was not very comfortable for 2 adults.
The staff in the lounge are very strict with their policies (which were not written anywhere)
No outside food or drink can come in to the lounge
You can not take any food or drink from the lounge out of the lounge
Must be in normal attire. I came in on my way to the pool wearing my robe and swim suit and was told it was not allowed.
The breakfast buffet restaurant was just fine. Nothing great...and definitely Japanese style.
The other restaurant serves breakfast and you choose a set style: Western or Japanese. Both are fine (better quality than buffet but not by much) and quantity was small. But it s quiet and preferable over the bustle of the buffet.
Communication barrier was a bit challenging with the staff knowing very minimal English. They are friendly but unyielding.

The location of the hotel was not the greatest for being close to points of interest, but it was not difficult to get to the freeway. About 15 to 20 minutes to Naha from the Hotel.
We went to the aquarium and it took us about 2 hours with some traffic. PS do not travel North on a Sunday...wish we were given that advice.
Would I book this hotel again in the future? Probably not. I would probably stay closer to Naha or nearer to American Village. The amenities did not outweigh the cons for me. The rigidity of the policies were also a bit of a turn off.