Autumn Quick

Review of Jersey Central Power & Light

So I sent a check out to JCP&L on March21st, on Ma...

So I sent a check out to JCP&L on March21st, on March 28th my electricity was shut off. I called to figure out why this occured since I sent them a check ( attached to the check was also a tracking number). They said they never received the check and that there was no information regarding a check sent to their facility. I explained to them that I have not received a bill for March, much less a shut off notice. They brushed that statement off, and continue to tell me that I would have to pay all these crazy fees in order to have my electric turned back on. I explained again that they have in their possession a doctor's note stating that I have a disabled child who requires a breathing machine 4 times a day, which is electric. They said that I would need to require a new note from the doctor and within 24 hrs of them receiving that note they would then turn my electric back on. Making this short, I tracked the check, which was indeed in their facility and went there myself with the information from the tracking number and behold, the check magically appear at their facility! Within 2 hours, my electricity was turned back on...total joke this place is. $200.00 dollars worth of food in the garbage and two night hotel stay because these idiots can't keep track of payments.