Highly recommended.

Highly recommended.

I ve bought a lot of my gear from here, pretty much all of my gear is entry level hi-fi: I like Carlton AV because they don t care that I m not really across all the details or that my budget isn t $10k. Instead they have provided me with good, solid advice and steered me to the right products for me.

I ve had a couple of standout experience s with Carlton AV. The first was when buying speakers a key consideration for my wife was the look and colour. The shop isn t particularly well lit so when she noted that she couldn t really see them that well the team just said come with is grabbed the two speakers (floor standing so they re not little) and we toured over to the park to check them out in sunshine and shade.

The second was after buying a new CD player I came home set it up and noticed that there was a small logo sticker missing - nothing major, but I did want it to be complete (you know how it is). A quick call to the store and I asked if they could find a logo for me to place on it. Rather than that they just asked me to come on in and they replaced it with another (the last one in stock).

Just two examples of great customer service and going above and beyond.

you re starting out like me you won t go wrong heading in here. Don t be put off by the crowded store and eccentricity - go with it and let the team help you out.