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susanne baber

4 years ago

I will NEVER purchase anything from Hurwitz Mintz ...

I will NEVER purchase anything from Hurwitz Mintz again. I spent more than $7,000 for and adjustable bed and they delivered a unit that didn't work. I bought the bed because of a back injury. Instead of taking the platform half that didn't work (2 twins = king) and bringing another, they left the one that didn't work. The bed was not fully assembled. I waited a week for a part to be delivered and then was rudely spoken to by their customer service and warehouse staff. A third party was sent out to replace the bad part. And that is all he did. Now I can't get HM to come back and finish the assembly. Never again will I spend my money there.

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