Sharon Westermann

Review of Woodstone Country Club and Lod...

We are posting this review almost 4 days after sen...

We are posting this review almost 4 days after sending it to 3 directors at Woodstone. Not one of them has responded to our email. This affirms our conclusion that they are only interested in the money they collect and not the satisfaction of their guests.

Before our country went into lockdown from COVID 19, we signed a contract with Woodstone Country Club to provide our daughter s wedding reception. A while later, we decided to rent all the rooms at the lodge based upon the amenities shown to us. We decided to have a small after party. Both facilities are beautiful and provide amazingly decorated decks which include gas fire pits. The wedding venue is gorgeous. The staff was wonderful, and the food was superb! However, we feel that once we paid for the amenities at the lodge, Woodstone no longer felt obligated to fulfill their responsibilities. The pizza was delivered to the lodge before the reception was even over. It was cold by the time the guests arrived. We also ordered a Cubed Cheese and Fruit Tray . It was described as being garnished with strawberries and grapes. There were no strawberries and maybe a handful of grapes as seen in our photographs. The beverages did not come for some time. Once they arrived, the water was not chilled. Guests had to go to the basement to retrieve ice for their drinks. For the cost of the rooms, food, and beverages plus the $1,000 fee to use the Common Areas, we were very disappointed in the experience. We were looking forward to the ambiance of the gas fire pits for our guests. Unfortunately, not one of them could be lit. Two of the three did not even have propane tanks. The young men working the front desk found tanks, but the canisters must have been empty. None of the fire pits could be lit for our event. When it was mentioned the next day, we received an insincere, Oh, I m sorry. Since there are only 19 rooms at the lodge, we expected them to be immaculate. This was not the case. We would recommend the wedding venue, but we would not recommend the lodge for an after party. Save your money and disappointment!