Paid for a 2 person dorm in Integrety. When we go...

Paid for a 2 person dorm in Integrety. When we got there the room was not what we paid for. They put my son in a handicap room with no cabinets and no storage space. They totally misrepresented the room when they post pics of it on line. We tried to talk to the housing coordinator who told us we would have to wait for another room and that would be about a month. I was told to call the housing office and when I did I was told I had to speak to the housing coordinator in the dorm. Total runaround, unfriendly, not caring at all. I ask about getting our money back and she said that is not possible. They let students run everything and they have no clue how to handle issues like this. If I could give them a zero I would!