Received my online order of tarnished silverware (...

Received my online order of tarnished silverware (Splendide 5th Avenue by David Shaw) almost 2 weeks ago. Tried to post a review on Stokes website and it did not get published as it was "awaiting moderation". I assume it was not published because it was honest, despite being negative. I also contacted Stokes' customer service line and left a message to initially try to resolve the issue but never received a call back. I also reached out the manufacturer (David Shaw), sent photos of the tarnished pieces inquiring if they provide warranty and never heard anything back. I am returning the silverware and won't be shopping at Stokes anymore.