dawn jones

Review of National SeaLife Centre Birmin...

We found the online booking really easy and were v...

We found the online booking really easy and were very excited to visit. This would be a first time visiting. The only issue we had was our tickets were not emailed across so had to screen shot them from the website.
On entry everything seemed good but it soon went down hill. It was very busy and social distancing was not possible easily. There were signs everywhere about the importance of sanitising but sanitising stations were few and far between. Not good. Lots of handrails but no cleaning taking place that we saw. We used the toliets and they were not in a good state.
We felt under pressure to hurry, we didn't feel we could stand and enjoy the centre as so many people were infront, behind and everywhere around us. In the tunnel we waited to enter but were shortly asked to move along as others were waiting. This really upset my son as he was so excited about going in the tunnel. It was very stressful and my son started crying. We were unable to read the info on the animals for the feeling of needing to move and not stand still.