I recently had an experience with "Access Orthoped...

I recently had an experience with "Access Orthopedics" and I must say it was just average. The website was user-friendly and provided all the necessary information. I appreciated the clear layout and easy navigation. However, I was disappointed with the response time of the customer service team. It took quite a while for them to answer my inquiries, and their replies lacked the detailed information I was hoping for. The overall communication could definitely be improved. On a positive note, I found the range of orthopedic products offered to be sufficient and the quality of the products satisfactory. The shipping process was fairly smooth, with my order arriving within the expected timeframe. Although my experience was average, I believe there is room for improvement in terms of customer service.