Donald Gregory

Review of Karl Chevrolet Inc.

First time they changed oil in my brand new car th...

First time they changed oil in my brand new car they dented the hood and the second oil change they put in the wrong oil. Luckily I was paying attention and pointed it out and they drained an refilled with proper oil that I paid extra for. Also on first oil change they told me they couldn't check rear brakes because they are drum brakes but I pointed out to service tech that they are rear disc. He had never looked just assumed. This was after the wheels were off of the car for tire rotation. The dent I saw happen when they didn't close hood all the way and then pushed on center of hood with hand to finish latching it. Can't say that I'm real impressed or happy so far.