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Alisa Brume

4 years ago

The assistant GM is great! However the rest was ho...

The assistant GM is great! However the rest was horrible! First they messed up our reservation and tried to force my family to check out (I was in Seattle and unable to help fix THEIR issue) *there are other reviews plus corporate is aware this happens often there. We then were asked to leave because the hotel claimed we were too noisy....yes my 1 year old and 2 year old were crying all night with the flu (full on vomit and diarrhea fest), told there was arguing too...hmm single,mom staying in a room with kids...nope but told I was a liar and was told they were going tobhave police come. Heard from staff this is actually pretty normal actions for the manager. Moved to Beat Western and they were amazing plus heard a lot of people leave from La Quinta to move to Best Western during their stays at La Quinta. Plus La Quinta really needs to do something about all the people smoking Pot inside their rooms....smelled like marijuana non-stop!

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