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I took our 2018 Tundra in for 15,000 ml maintenanc...

I took our 2018 Tundra in for 15,000 ml maintenance. The tech that checked me in did a walk around with me, no chips, scratches or dings, none. When I received the truck back, I did another walk around and found a small but deep chip on the top of the fender next to the hood. The manager came out to look at it and said Toyota would fix it. I am very grateful that Toyota took responsibility to send it to a body shop and give me another Tundra to drive while our truck is in the shop. Now, the cons: I believe the employee that chipped my truck knew what they did(wasn't just a tap to go that deep) and Toyota wasn't going to tell me. I was handed the keys and told all was well with the truck. Had I not found the chip it'd be on me. I insist on the walk around every time I take our vehicle in because this is not the first time something has gone wrong with our vehicles while in for maintenance, too many to list. I'v even had a sit down with a regional manager. Yes, they are " making it right" but this is the last straw! I'll be taking our Tundra somewhere else for its warranteed maintenance. Toyota has broken my trust and now they have our truck for a week!! That makes me nervous. Lanette Goodin.

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