I made an appointment to get my hair done here, an...

I made an appointment to get my hair done here, and I was told they can do what I asked for on the phone. When I got there, I was set up with a woman who doesn t specialize in my hair or have the materials to do it, so I was sent home with no other appointment or anything to fix it, just sorry. I know it was a mistake and they were nice about it, it was just poor communication and inconvenient to take off school and drive all the way over there for nothing and now have to find another appointment when everywhere is all booked up.