I recently tried the services of this company for ...

I recently tried the services of this company for my food testing needs. The website was easy to navigate, and I appreciated the range of tests available. However, I found the customer service to be average. The representatives were responsive, but I felt that the communication lacked a personal touch. Additionally, the turnaround time for test results was longer than I had hoped for. On a positive note, the reports provided were detailed and easy to understand, which was helpful. Overall, while the company offers a good variety of testing services and the website is user-friendly, there is room for improvement in the customer service and response time aspects.