Nic Neo

Review of OPUS IT Solutions

Worse service center ever!!! Had never experience ...

Worse service center ever!!! Had never experience any service center with nobody at the front desk until you called them. Send my Gigabyte P15F v3 laptop in for Date & Time keep resetting, was told to bring the invoice to them, else it will be deem as over warranty. Which that model only came out on 2015 April and it has 2 years warranty. How can it be over warranty. What's worse was the laptop came back to me, after they replaced the mainboard and reformatted it, it will work fine only with the battery, and starts to overheat when I plugged in the charger. Was told by them that I have checked the hardware thoroughly when I collected it, but they didn't provide me a power point to test it with a charger.

Any GIGABYTE laptop user sending in laptop to them for servicing, beware of them.