I had changed timings for my kid to just try out f...

I had changed timings for my kid to just try out first time in the year. Front desk told me that we are allowed to do so 4 times a year so we have 3 times left. My kid didn t liked and wanted to get back with same class and teacher. Front desk lady was so rude when I asked her as if I am asking special favour . I asked her if that time is available, to which she said it s completely booked that slot which could be. Then I tried to say that we are even ok with another day since My kid wants that teacher, to that she simply said that the teacher is leaving. Finally we settled for another teacher. They themselves change teachers for same batch same time without even informing parents of so, then why are they so rude when parent is requesting. Very bad experience with front desk. Front desk needs to be polite to their customers.