This company is full of incompetent employees.

This company is full of incompetent employees.
Lazy and dishonest.
They do not read the meter using excuses like: bad weather; dogs, etc. when the weather is good and its no dog in the actual property where they are suppose to be reading the meter,
Also they charge an estimate bill base on can not figure out what.
How one person in a house for several hours a day can use $300 dollars in electric during the month of January? when is not AC operating?
I send the company every month a $50 dollar payment during the winter time and $100 during the summer time and they are cutting my service because my bill is over due! How can that be possible?