Owner is something else (George Miller Jr.). We h...

Owner is something else (George Miller Jr.). We had a 2 from our party show up late, 15 minutes before closing. Those two were from Georgia and never been to this establishment before. We kindly asked if those 2 could get a pass for the next day as they had arrived later than anticipated and did not get to view the exhibit as intended, as it was getting too dark to correctly view the butterflies. Quoting the owner, "After 4:30pm no one is supposed to be admitted" and that due to his inability to keep a correct count of how many tickets were sold for that day, he could not honor or do anything for our late guests. If that were the case that they weren't supposed to be admitted, why then was our money gladly accepted KNOWING full well that they would be there after 4:30 pm?! What kind of customer service is that?! But instead of a great review and satisfied guests, you will get this. Oh, and it looks as though they not only charged the wrong rate for admission that is advertised on their website, but they also charged for a NEWBORN at the children rate...
On another note, the employees that I met were more than helpful and kind. The butterflies were nice to look at. We attended on the 8th of Jan 2017.