We are 4 year supporters of this small family orie...

We are 4 year supporters of this small family oriented ski/board resort. Always have been pleased with this place, though our visit there yesterday, Jan 3, food service was miserable due to the crowds. I emailed the resort today Jan 4 at 3:42pm, at 4:06pm, the GM responded with a sincere apology and explanation that due to the recent storm, this was their busiest last few days they have experienced in years and their intent to improve so this doesn't happen again. Due to this amazing customer service, we will continue to support this place and will be hoping for a snow filled season!