Desiree Presley

Review of Meyers Vacation Rentals

We stayed at SOUTHWIND in Gulf Shores the first we...

We stayed at SOUTHWIND in Gulf Shores the first week of June. I gave 2 stars because the staff is truly amazing. Their customer service is exceptional and they re very accommodating. The unit, on the other hand, was a complete disappointment. The place was filthy because the cleaners clean 5+ units in 6 hours. The bed spreads and pillows had disgusting stains all over them. But, the worst part was that the master shower leaked onto the island in the kitchen. We had 3 maintenance men and 2 plumbers out, but the problem was never fixed. We were unable to use the master shower. One of the maintenance men admitted it had been an ongoing problem. One of the customer service reps told me the house is booked for the rest of the summer, so I highly doubt it will be fixed at any point and time. It s unsafe, and I m sure there is mold growing in the ceiling.