First class bunglers. They give you hope where the...

First class bunglers. They give you hope where they are not even authorized to give it.
After a short-circuited house fire, promises were made that an emergency home would be available in the short term for such incidents.

Immediately made preparations to empty the house for renovation and wait for a phone call. I called myself a number of times until the house was habitable again after 5 months.

In the end I asked about the emergency house that they would go after for the past 5 months because you are spontaneously homeless.
Says the person above the person who came to take the damage "Living in the Hague does not grant such a thing and that promise should not have been made."

To me, the laconic handling turns out to be first-class bunglers.