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Review of Sydney Hand Therapy

Florence is amazing. She knows her stuff and she e...

Florence is amazing. She knows her stuff and she educates and guides me on my recovery. Really great. Also helped greatly on my post operation recovery. :)

*Only thing to be aware of. If you have private health insurance. The clinic do not bill them in full, only a portion is billed, am disappointed as when I called. The lady advised that they billed directly to health fund. No out of pocket based on my coverage. Turns out they do not. I have full coverage. Ended up having to pay out of pocket for nearly 70%. If they worked closely with the health funds they should have seriously inform correctly.

Still she could have inform me that they were not a Members' choice provider

Lastly, when I asked her to check any out of pocket fees, she mention that she wouldnt know. She simply did not bother. There is simply no financial consent at all.

Am disappointed in her poor attitude

Other then that, service from the practitioner was amazing.