Poor service, I was planted an hour and a half wit...

Poor service, I was planted an hour and a half with woman and child waiting to be attended and do a nut and expensive maintenance.
200 reais of manpower to change filters and oil is an absurd work that would be quick took two and a half hours, because I had a scheduled time not to mention that the other items to be checked nor made a point, I was practically stolen.
I leave some names here to police and treat their mistakes Ariane and Luciano.
ATC !!! ironic (Total Customer Care).