I had a mixed experience with Brandcrafter. While ...

I had a mixed experience with Brandcrafter. While their branding expertise is commendable, their customer service needs improvement. The team was professional in handling the project, but there were some delays in communication, which caused some inconvenience. However, I must say that their creative solutions and attention to detail are worth appreciating. They have the potential to be a great company with some improvements in customer support.