Janice Carter

Review of New York City Retirement Syste...

This is really horrible. Does anyone even work her...

This is really horrible. Does anyone even work here? I have been calling all week long and have left over ten messages. No one has called back. I call and stay on hold up to 30 minutes.When it finally rings again after holding for so long, I think someone picks up the phone and puts you on hold, where you hear silence and eventually just forced to hang up. This is unbelievable and totally unacceptable. Customer service seems non existent here. Who is the director of this agency?